Privacy Policy

1. Introduction

Indematic Automation Pvt Ltd ("we," "us," or "our") is committed to protecting the privacy of the visitors to our website, https://indematic.com/ (the "Website"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website.

By using the Website, you agree to the collection and use of information in accordance with this policy.

2. Data Controller Information

The entity responsible for the processing of your personal data (the data controller) is:

Indematic Automation Pvt Ltd
Registered Office:
4404 Magnolia, Tower No 8,
Runwal Forest L.b.s. Road,
Mumbai, Maharashtra, India, 400078
Email: lalit.d@indematic.com

3. Information We Collect

We collect information in the following ways:

a) Information You Provide to Us Directly:

  • Contact Information: When you fill out a contact form, request a quote, or communicate with us via email, you may provide us with personal information such as your name, email address, phone number, company name, and the content of your message.

b) Information We Collect Automatically Through Third-Party Services:

As you navigate through the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This is done through cookies and other tracking technologies provided by third-party services that we use to operate and improve our Website. These services include:

  • Google Site Kit: This plugin connects our Website to various Google services. Through it, we may collect:

    • Google Analytics Data: Information about your visit, including your IP address, geographical location, browser type, referral source, length of visit, and pages viewed. This data is typically anonymized and aggregated to help us understand visitor trends.

    • Google Search Console Data: Information about how our site performs in Google Search, including the queries that bring users to our site. This data is used to optimize our content.

  • Jetpack (by Automattic): This plugin provides various functionalities, including security and site analytics. Through Jetpack, we may collect:

    • Site Stats: Similar to Google Analytics, it collects data like IP address, browser type, unique user visits, and referring sites.

    • Security Data: To protect the site from malicious attacks, Jetpack may log IP addresses for security-related activities, such as failed login attempts.

  • HubSpot: We use HubSpot for marketing, sales, and customer service management. When you interact with our Website, the HubSpot tracking code may collect:

    • Navigational Information: Information about your computer and your visits to the Website such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed.

    • Contact Information from Forms: When you submit a form integrated with HubSpot, your contact details (name, email, etc.) and other form data are stored in our HubSpot account to manage our relationship with you.

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Operate and Maintain Our Website: To ensure the Website is secure and functions correctly.

  • To Respond to Your Inquiries: To provide you with information, quotes, or services that you request from us.

  • To Improve Our Website: To understand how visitors use our Website and to enhance the user experience and our service offerings (using aggregated data from Google Analytics and Jetpack Stats).

  • For Marketing and Communications: To send you information about our services or other information that may be of interest to you, where we have your consent to do so (managed via HubSpot).

  • For Security Purposes: To monitor and prevent security threats, fraud, or other malicious activity.

5. Cookies and Tracking Technologies

Cookies are small files placed on your device. Our Website and the third-party services we use (Google, Jetpack, HubSpot) use cookies to collect information, enhance functionality, and analyze traffic.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your information with the following third parties under limited circumstances:

  • Service Providers: We share information with third-party companies that provide services on our behalf, such as Google (for analytics), Automattic (for Jetpack functionality), and HubSpot (for CRM and marketing). These companies are authorized to use your personal information only as necessary to provide these services to us.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

7. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at lalit.d@indematic.com.

9. Children's Privacy

Our Website is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

10. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Indematic Automation Pvt Ltd
Email: lalit.d@indematic.com
Address: 4404 Magnolia, Tower No 8, Runwal Forest L.b.s. Road, Mumbai, Maharashtra, India, 400078

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